FAQ

General

How do I know what size fits me?

Please refer to the size chart before making a purchase. It’s available right under the price of every product on our site.

Why different size charts?

Each brand has its own size chart. As an example, a Medium Mypakage is size 33-35″ whereas a Medium Private Structure is size 31-33″.

How can I be sure my order went through?

The order is immediately processed and you will receive an email confirmation within minutes that includes your confirmation number. If you do not receive an e-mail, please contact us at manrevelation@gmail.com

Can I make a return or an exchange?

For hygienic reasons, we do not accept any exchange. However, if it’s a delivery mistake from our part, we will send you the desired product free of charge.

Can I send an order as a gift?

Certainly. When purchasing, clearly distinguish the billing address from the shipping address.

How long does shipping take?

Orders are processed within 24h. However, due to delays that may be beyond our control, please allow between 5 and 10 business days.

How are sales taxes calculated?

Sales tax is calculated according to the province where your order is being shipped. For international orders, you are responsible for all duties and taxes assessed by your country’s customs.

What are the shipping fees?

We offer free shipping everywhere in Canada

What happens if there is an error in my address?

It is your responsibility, at the moment of invoicing, to clearly indicate your personal information. However, if we are responsible for the error, we take full responsibility to replace your misplaced product.

Our advice

How to measure your size?

Your size is measured right above your hips. It’s important that you verify the size chart of the different brands because they may vary. The size chart is available right under the price of every product on our site.

Which fabric to choose?

To be comfortable, any underwear must have a minimum of elasticity. 100% cotton products are not recommended because they offer very little form or support. That’s why we choose our cotton boxer to be mixed with other fabrics such as modal, viscose, polyester and rayon. These underwear will be adjusted and will bring you the necessary support without “squeezing” your masculinity.

Why does an underwear go up when you wear it?

The fabric of your underwear has a direction. Those designed vertically tend to go up to reduce the stress generated by the fabric. Those designed horizontally, however, will support your thigh and stay in place, no matter the movements you make. In reality, a large number of companies will design their underwear with a vertical fabric because it’s less expensive. Except for some short underwears from Private Structure, all our products are designed horizontally.

How to choose the right underwear?

Underwears have very distinct characteristics: breathable, elasticity, length, elastic type. You must question yourself on your preferences and needs. Do not hesitate to contact us if you have any question, we’ll be pleased to guide your choices.